Frequently Asked Questions

HELP & SUPPORT

Questions, answered.

How do I place an order?

Browse the store, choose a product and its available options, add it to your cart, and follow the checkout steps. Your order confirmation will contain the details you need.

How can I check delivery availability?

Enter your delivery address and PIN code during checkout to see the options available for your location. Delivery estimates and charges shown at checkout are the most relevant for your order.

Can I change or cancel an order?

Contact us as soon as possible with your order number. Changes may not be possible once an order has entered processing or dispatch.

What is your return or refund process?

Please review the store's Refund Policy and the product/order information for eligibility and conditions before sending an item back. Contact us for guidance and do not ship an item back until you receive instructions.

How do I choose a size?

Check the Size Guide and the product's individual measurements and fit notes before ordering. If a product has specific measurements, those details take priority.

How can I contact Vastraraj?

Use the Contact page or email sidgirimail@gmail.com. Include your order number if your question is about an existing order.